0:29The world's 10 richest people, every year since 1987
Business and startups · Bar race
Topic
Business metrics are unusually easy to present dishonestly, because most of them are ratios whose denominators are a choice. Conversion rate, retention, customer acquisition cost and lifetime value can each be made to move without anything changing.
These clips take the standard operating numbers and show the shape underneath: where a funnel really loses people, how fast a retention curve flattens, and how much of a revenue line is one customer.
Every clip here states its source and the period it covers, and carries the underlying numbers on its page as a table you can copy.
What you'll learn
0:29Business and startups · Bar race